JewelMint Review: The Pros and Cons.

Hello everyone! :)

Oh my goodness! I can’t believe it’s been 2 weeks since my last post! But as some of you already know, I am currently working on articles and posts about the recent Vancouver Fashion Week; hence, the long hiatus. More on that later, but for now, here is my long overdue review on JewelMint. This might be a little extensive…

So here’s a brief company overview: JewelMint is part of the BeachMint company, which is a new and somewhat bold e-commerce company. They call themselves “a next generation social commerce company”–whatever that means. How their business works is by offering exclusive and fashionable deals in exchange for a subscription membership. This means that your credit card will be charged monthly for purchase credit, unless you opt to “skip the month”, which can be done during the first 5 days of every month.

For JewelMint, the price is $29.99 for any piece of jewelry and free-shipping. Unfortunately, for us Canadians, there is a shipping price of $9.99, which bumps overall purchase price to $39.98. :_( People say that it’s a good deal… But then again, $30 is not that cheap, especially since other stores like Aldo, F21 or H&M offer similar accessories for  the same price or even cheaper.

I was a little hesitant to join JewelMint at first, because of some biases. I actually have beading and jewelry-making as a hobby, so at first I didn’t feel the need to sign up. But after all the raving reviews the company got in Youtube, and with the first-time customer discount of 70% off… I cracked, and gave in. Yes, I have pathetic resistance. :))

I bought two items on my first purchase: The “Here To Eternity Set” (which I got for 70% off) and the “Call to Arms Bracelet”.

Both looked really lovely in the company website. But I have to say, I have my disappointments. There’s a pro and a con to everything.

The “Here to Eternity Set” is gorgeous! The necklace is incredibly delicate and feminine with it’s three layers of pendants (I’m actually inspired to make my own version of this). Very nice statement piece. However, the quality of the set is just terrible! Really, really, bad. I’m sorry, but it’s kind of cheap-looking up close.

If you look closely at the material of the necklace, you can see parts where the gold plating is rubbing off, so you have these black spots. Judging from the quality of this plating, this will start wearing off in just a short amount of time (depending on your body chemistry as well).  Again, it is incredibly cheap stuff considering the price we have to pay. Here is a macro-shot of the heart stud-earrings (apologies for the poor quality).

See those black spots? That’s the plating coming off. Honestly, this earring pair is very bad. I didn’t even bother to try them on, and I’m probably going to throw it away. ‘Just horrible. If ever JewelMint brings this set back again, I highly discourage you from buying it. Save your money on that.

I can already perceive that quality control might be an issue for JewelMint. The “Call to Arms Bracelet” is thankfully better. The design is meant to be medieval-like, and it’s actually reversible. Love it! Simple but edgy design.

But again, here’s the quality thing. I’m not sure if this bracelet has any plating, but it seems okay and durable compared to the necklace. There seems to be some imperfections about the metal though. Here’s a close-up of some black streaks in the bracelet. 

It’s not dirt, because I tried to clean it already; so I’m not sure what those black marks are… it could be the base metal through the plating. Fortunately, the imperfections of this bracelet go well with its baroque design; so I’m content with it, although some might not be.

With respect to quality, here’s another issue I have: the packaging. The box and little bow tie, with the velvet purse and cushioned inside is all lovely. Very reminiscent of Tiffany & Co jewelry.

But let’s face it, do we really care about the packaging in the long run? It’s nice to give as a gift for a friend during the holidays, but to have it packaged so elaborately all the time is unnecessary (for me anyway). If you think about it for a minute, the overall packaging cost and shipping should cost about $10 or something like that. Which means that quality value of the actual piece of jewelry itself (net the packaging and shipping cost) might be just $20 or less! Sorry if I might be looking at this too obsessively, but that is how I see it…

The point to take from this is: If the deal is too good to be true, it probably is. A $30 set containing a 3-layered necklace and a pair of earrings is awesome, until you see the actual quality of it yourself.

So that’s my rant on the cons, which might just be fuelled by my perception as ‘beader… However, in the end, I chose to stay with JewelMint. You can actually terminate your subscription any time if you message customer service. So why did I choose to keep purchasing?

For one, the designs really are awesome... and I kinda need more jewelry anyway. They have a range of different styles and trends to cater to all kinds of personalities, so it’s almost impossible to not find one that suits you. JewelMint is definitely fashion-forward in their designs. I would believe that someone behind the scenes is really making an effort to design these unique pieces.

Also, the customer service is phenomenal; one of the best I’ve encountered. They have a Live Chat customer service, so you can get in touch with a representative asap. And any email you send is promptly responded by a few hours or the next day. Return-Exchange Policies are also very generous: You can exchange anything for another piece or credit, or refund it altogether for a small re-stocking fee. Shipping is also quick, you can expect the package to arrive in less than 10 business days after payment.

Overall, I would say that JewelMint is okay, and at the very least, it is worth checking out. You might have to make some judgement for yourself as to whether or not a piece might be worth it. My advice is stay away from the big sets that cost $30, and (according to some other reviews) some overly elaborate necklaces as well. Their bracelets and rings looks good though, so go for it. :)

Wow… That was a longer post than I thought. -___- But I hope that some of you found this helpful.

Thanks for reading, and stay-tuned for my Vancouver Fashion Week post and my ShoeMint Review! :)

-Jenica. <3

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18 thoughts on “JewelMint Review: The Pros and Cons.

  1. i was going to write a review about jewelmint too!! i absolutely agree…the quality of the jewelry isnt the best. the color of the rings i got are chipping already!! sooo right about the beautiful packaging & customer service but yah seriously….they need to UP their game on their products!!
    <3 lena

    • You should definitely show me what you got too! :)
      Other than the necklace and bracelet, I have the metal mosaic ring, and the collar necklace (both are better quality than the previous haul. But I hate that JM also does not have more diverse ring sizes…

  2. I stumbled over this on Youtube and always wondered what jewel mint and shoe mint was all about. Thank you for this review!

    • There’s a lot of those subscription services lately… Beach Mint is the company that includes jewelmint, shoe mint, style mint and beauty mint.
      But I heard other e-companies are starting the same idea (like “the little black bag”).
      If I had to recommend one, I would say Shoemint is good. :)

  3. Pingback: ShoeMint Review <3 « Tattles, Tales n' Things

  4. I also live in Canada, and the shipping charges for me were $30! Double the cost of the item. Not worth it for me. I will just go out and get my cheapy jewelry at the stores I normally hit up in the mall.

  5. I have had a hard time cancelling my membership…stay with us as a regular member. I said no please cancel. Got more tacky necklaces as a mystery buy…not returnable…needless to say it went back. with lots of cancel my membership in big bold print.

    • Hey Karen! Whoa! I am so sorry to hear that. You’re not the first person I’ve heard with customer service complaints about the Beachmint series; although I have yet to experience any myself? Did you manage to cancel it by now?

    • Hello Karen,

      Jewelmint is a monthly membership subscription and in order to cancel you would simply need to contact Customer Care by phone, chat or email. I am very sorry to hear that you did not have a positive experience with our company and I hope an agent was able to assist you.

      Mystery boxes are indeed non refundable and non exchangeable as stated on the product page disclaimers. I completely understand that the pieces selected may not be your particular style, but they are so heavily discounted with this promotional offer, that we are not able to process their returns. Some customers love the mystery box and others don’t necessarily enjoy receiving pieces they didn’t pick.Please feel free to contact us with any other questions or concerns. Have a great day!

      Sincerely,
      BeachMint Support

  6. Hi there just wanted to give you a quick
    heads up. The text in your content seem to be running off the screen in Opera.
    I’m not sure if this is a formatting issue or something to do with internet browser compatibility but I figured I’d post to let you know.
    The design look great though! Hope you get the problem
    fixed soon. Many thanks

    • Hey hun! :) Thanks for the heads up! Hmmm, I’m going to have someone help me out on that, but there seems to be no problem with Safari and Chrome. You may be right, it might just be a browser compatibility. But thanks! :)

  7. thank you so much for this review, I do not internet shop, and saw the commercial. I’m always a skeptic first. My Dad’s fiancee has a real talent for making beautiful costume jewellery, plus she is a collector as well and I felt that this was everything I needed to know about the company.
    a perfect review.

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